Problem Solving Root Cause Analysis

Problem Solving Root Cause Analysis-11
In the non-technical example provided above, a clear solution to the problem would be to replace the latch so the gate closes without needing a brick to hold it closed.

In the non-technical example provided above, a clear solution to the problem would be to replace the latch so the gate closes without needing a brick to hold it closed.

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If it won’t prevent recurrences, there’s likely a causal issue versus a root cause to solve.

Identifying the underlying cause of the problem, or root cause, empowers the analyst to identify a solution to the problem.

These solutions vary, and can include process change or other remedies.

Unlike leading indicator based analysis, root cause analysis is a reaction to an existing or historical problem.

–you might uncover that there has been significant operator turnover over the last period.

Ask why again and you could learn that a few of your experienced operators retired.

Consider applying a different type of root cause analysis if your standard process isn’t well defined enough to provide a good basis for comparison.

Also, depending on how variable your processes are, the number of moving parts might significantly increase the scope of this type of analysis.

Workshop Overview: In a recent Wall Street Journal article, problem-solving was cited as the top skill for ensuring business success.

Make sure your team keeps this skill sharp by mastering one of the most effective problem-solving techniques: Root Cause Analysis.

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